Effective from 1st January 2015, Hilton Worldwide will be adopting an updated cancellation policy which will apply to all their brands globally.
Cancellation deadline is now 11:59pm local hotel time, day prior to arrival
• Late cancellation charge of 1 night plus tax will apply
• Prepayment of the booking will requires a full amount of deposit
• Applies to ALL non-contracted rates includes BAR, FCI, SmartSTAY
• Applies to all guests including Hhonors Gold and Diamond members
• Applies to OTA agency bookings
• DOES NOT apply to contracted/negotiated rates for specific clients Bookings made before the policy is implemented will be subject to the applicable conditions
For further information please contact your travel manager.