Changi Airport introduces automated check-in kiosks to increase efficiency

Travel News 01 Aug 2015

Starting on 12 August can make use of 24 check-in kiosks for quicker and more convenient check-in. 

The roll-out will start with Singapore Airlines (SIA) and SilkAir flights from Terminal 2.

As part of the Fast and Seamless Travel (FAST) check-in trial, travellers with carry-on bags on these two airlines can obtain their boarding pass and bag tags at the kiosks before proceeding directly to Departure Immigration. Or, travellers on selected flights could do online or mobile check-in, skip the counters and proceed to Departure Immigration with their home-printed or mobile phone boarding passes.

Travellers with check-in baggage can drop off their bags at the bag drop counters after getting their boarding pass and bag tags at the kiosks.

The trial will be subsequently extended to 24 kiosks at Terminal 3, and will build up to a full suite of FAST options next year with more check-in choices.